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Withdrawals

Before withdrawing funds, a bank account must be linked and verified.

Bank verification is completed through Plaid for account ownership confirmation purposes only. Plaid does not process or transfer funds. Once your bank account has been verified, withdrawals are processed by Electronic Funds Transfer (EFT) directly to your linked bank account.

Withdrawals can only be sent to a verified bank account where you are listed as either:

  • The primary account holder

  • A joint account holder

This requirement helps protect against fraud and unauthorized transfers.

Funds Available for Withdrawal

Funds associated with the following activities are not available for withdrawal:

  • Pending orders

  • Unsettled trades

  • Pending withdrawals

After selling a security, sale proceeds may be immediately available for reinvestment. However, the funds cannot be withdrawn until the trade settlement process is complete.

Settlement Period

Following the sale of a security, proceeds must complete the settlement process before becoming eligible for withdrawal.

Settlement typically occurs within 1 business day after the trade execution date.

Once settlement is complete, your Available to Withdraw balance will update automatically.

How to Withdraw Funds

  1. Open the menu using the hamburger icon (three lines)

  2. Select Transfer Funds

  3. Under From, select the self-directed investment account you want to withdraw from

  4. Under To, select your linked bank account

  5. Enter the withdrawal amount

  6. Review the withdrawal details

  7. Submit the request

Processing Time

Withdrawals submitted through EFT typically arrive within 2–3 business days.

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