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How can you reach Customer Success?

If you're looking for support, here's how you can reach us.

Updated yesterday

If you need help, our Customer Success team is available through the Intelligent Investing app or by email. We don’t offer phone support at this time.

Contact us in the app

You can message us directly by tapping Help from the menu (accessible via the hamburger icon in the top-right corner of the home screen). You’ll first be greeted by Ben, our in-app AI assistant, who can help answer common questions or connect you with our team when needed.

Contact us by email

You can also reach us at support@intelligentinvesting.ai.

Response times and support hours

  • Most messages receive a response within one business day

  • Support hours are Monday to Friday, 9 a.m. to 6 p.m. (ET)

  • During busy periods, requests are handled on a first-come, first-served basis

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